The Role of Management Practices of Higher Education Institutions in Knowledge Storage and Knowledge Accessibility

Abstract

This study aims to explore the management practices of Higher Education Institutions (HEIs) with regard to knowledge storage and knowledge accessibility. Data were gathered from public sector HEIs in Peshawar using semi-structured interviews. Based on previous studies, themes and management practices were identified for knowledge storage and knowledge accessibility. Data were analyzed using content analysis, wherein matching themes and emergent themes were identified. The findings of the study revealed that emergent themes in technological perspective for knowledge storage were MOODLE platform, Enterprise Resource Planning (ERP), databases for storage of HEIs’ own journals, Campus Management Solution (CMS), faculty members’ and students’ email groups, and social media. While emergent themes in non-technological perspective for knowledge storage were libraries of HEIs at their central and departmental levels. Similarly, emergent themes in technological perspective of knowledge accessibility were MOODLE, HEC smart university project, Enterprise Resource Planning (ERP), databases for accessibility of HEIs’ own journals, firewall deployment for internet, Campus Management Solution (CMS), faculty members’ and students’ email groups, and social media. While emergent themes in non-technological perspective for knowledge accessibility were libraries of HEIs at their central and departmental levels. Finally, it was found that there are some management practices for knowledge storage and knowledge accessibility which need to be followed by the HEIs for effective knowledge storage and accessibility.