Journal of Management and Research https://ojs.umt.edu.pk/index.php/jmr <p style="text-align: justify;">Journal of Management and Research (JMR) is the flagship pragmatic journal in management, aims to present the latest thinking and research on all major and minor management areas in indispensable way for readers. The Journal welcomes a broad view of business and management while encouraging new ideas and advanced perspectives on existing research and promising deep-exploration approach for the future possible research areas.</p> University of Management and Technology, Lahore, Pakistan en-US Journal of Management and Research 2218-2705 <p style="text-align: justify;">Thus, work submitted to Journal&nbsp;of Management and Research&nbsp;implies that it is original, unpublished work of the authors; neither published previously nor accepted/under consideration for publication elsewhere.&nbsp;</p> Impact of supply chain integration on supply chain performance: moderating role of supply chain flexibility. https://ojs.umt.edu.pk/index.php/jmr/article/view/1591 <p>This study evaluates the multidimensional role of supply chain integration on supply chain performance. The modern environment is more uncertain than ever before. Organizations need to identify the capabilities needed to gain a competitive advantage under these uncertain conditions. This study considered supply chain integration as a dynamic capability consisting of three dimensions: internal integration, customer integration, and supplier integration which helps firms gain sustainable competitive advantage. The moderating role of supply chain flexibility between different dimensions of supply chain integration and supply chain performance is also considered. Structural equation modeling was used to test the hypotheses and the data was collected from manufacturing firms in Pakistan. The results show internal integration and supplier integration have a positive impact on supply chain performance. However, the moderating role of only supply chain flexibility was significant only in the case of customer integration. The study didn’t find any significant moderating role of supply chain flexibility between supplier integration and supply chain performance and between internal integration and supply chain performance.</p> Muhammad Zia Ul Haq Haris Aslam ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2023-01-02 2023-01-02 9 2 Strategic Communication: A tool to engage multiple stakeholders for corporate sustainability https://ojs.umt.edu.pk/index.php/jmr/article/view/1551 <p>This paper aims to understand the role of strategic communication to engage diverse stakeholders by companies for developing sustainable strategies. Companies are moving towards sustainable development for environmental protection, social well-being, economic stability, and progression. Usually, the government and policymakers in a country play an important role in the sustainability of an economy. However, they cannot achieve this goal alone and require businesses and society to identify and emphasize issues of sustainability. We have identified that businesses can engage diverse stakeholders and actively communicate with them to identify, discuss, prioritize, plan, and execute sustainability-related goals. Strategic communication plays an important role in communicating with stakeholders for meaningful purposes, and it is a prerequisite for policy development. The policies developed by companies have a long-term impact on the sustainability of the company as well as the entire economy. This paper seizes this opportunity by empirical understanding of the current communication policies of companies for developing sustainability targets. Further, this paper suggests a way forward for better development and positioning of the company’s sustainable strategies through communication.&nbsp;</p> Meryem Altaf ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2022-12-30 2022-12-30 9 2 Post COVID-19 Operations’ Diagnostics Assessment for Business Model Reconfiguration Decision https://ojs.umt.edu.pk/index.php/jmr/article/view/1417 <p>The COVID-19 pandemic has impacted global industries. The study develops a Post COVID-19 operations’ diagnostics assessment model for business model decision referred to as Pakade Model. The study identified seven diagnostic factors which are business operations disruptions, loss of human resources, changing cost structure due safety requirements, work structure and culture change, disruptions of supply chain and logistics, changing customer requirement and behaviour as well as consequences of interventions on sustainability. The assessment can be conducted using a 29-item scale that is scored on a 7-point scale based on the level of impact on the firm’s business model. The model assesses the composite score and relative importance index for each business impacting factors, highlights the approach for investigating the validity and reliability of this multidimensional model and the short- and long-term impact evaluation with multiple linear regression and difference-in-difference (DiD) method, respectively. The diagnostic assessment determines the form and extent of business model reconfiguration which can either be an adjustment driven by introduction or enhancement of world class work practices, a business re-engineering or complete change of business model. This model can be applied to the primary and secondary economic sectors to determine whether the levels of changes are required in the business model of a firm.</p> Matolwandile M Mtotywa Victor LV Mtotywa ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2022-12-30 2022-12-30 9 2 A Systematic Literature Review of Job Characteristics and Work Engagement: A Bibliometric Study https://ojs.umt.edu.pk/index.php/jmr/article/view/1394 <p>In organizations, the top management customarily debates about enriching the performance of employees by concentrating on job characteristics with the inclusion of the work engagement (WE) concept. Frequently the job characteristics of employees are classified according to the Job Demand Resource Theory (JDR) or Job Characteristics Theory (JCT). At the same time, WE are apprehensive about an employee's enthusiasm and dedication at work. This systematic literature review aims to analyze the selected research studies on job characteristics and WE from accessible databases from 2017 to 2021, critically review the most noticeable theories and the most common measures used and generate the research themes through Bibliometric analysis and MS-excel. Furthermore, Bibliometric analysis entailed the selected literature trends, most influential words, dominant authors, co-occurrence network, thematic map, and factorial analysis. The PRISMA is used for systematic screening. Moreover, the conceptual model and the imminent directions have been proposed to intellectuals and future researchers. Therefore, this review conspicuously contributed to the literature. This review suggested that organizations and policymakers should intrigue policies, &amp; strategies to best design the job characteristics of the workforce. In addition, Managers should acknowledge that WE illuminate the performance, and augment the organisations' revenues and commitment. Implementing job characteristics and WE concepts will provide a competitive advantage for organizations to sustain and progress globally.</p> Maryam Gull Alia Ahmed Imran Asghar Warraich ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2022-12-30 2022-12-30 9 2 Knowledge Management Dimensions and the Sustainable Competitive Advantage (SCA) of Deposit Money Banks: The Mediating role of Innovation https://ojs.umt.edu.pk/index.php/jmr/article/view/1314 <p>The primary objective of this research is to explore how the knowledge management processes of Deposit Money Banks (DMBs) in Makurdi Metropolis contribute to their sustainable competitive advantage. In addition, this study looks at how innovation helps banks retain their competitive advantage. A total of 265 valid samples were collected from the population of 14 DMBs and 933 respondents from the DMBs. The data was analysed using structural equation modelling. In the test of the hypotheses, hypotheses one through three support the proposition that knowledge management dimensions; acquisition (β=.32, p &lt;.05), utilization (β=.26, p &lt;.05), and storage (β=.24, p &lt;.05) are directly related to Sustainable Competitive Advantage (SCA). There is no evidence for the full mediating role of innovation in relation to knowledge management dimensions and sustainable competitive advantage as demonstrated by the data. However, innovation does play a role in certain aspects of knowledge management by demonstrating that acquisition (β=.69, p &lt;.05), utilisation (β=.21, p &lt;.05) and storage (β=.18, p &lt;.05) is positively associated with innovation in DMBs. The research indicates that managers who respond to knowledge management are more innovative. The importance of DMBs recognizing that knowledge is not a simple concept is paramount. A commitment to new discoveries and to new understandings is not sufficient. Enterprises need to pursue knowledge that enables them to add value.</p> Joseph Teryima Sev Faajir Avanenge Egena Ode Emakwu John Sylvia Sewuese Sev Paul Aidi ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2022-12-30 2022-12-30 9 2 Knowledge Workers & 'Ilm' - A Retrospective on Islamic Philosophy and Epistemology for Learning Organizations https://ojs.umt.edu.pk/index.php/jmr/article/view/1595 <p>This paper is intended to introduce knowledge workers to a unique paradigm on virtue epistemology, i.e., reflective knowledge, based on the doctrines of Islamic philosophy &nbsp;as <em>'Ilm.'</em> The paper proposes a holistic framework for acquiring reflective knowledge, the epistemic attributes of knowledge workers, and the significance of reflective knowledge in the dynamic knowledge economy.</p> <p><strong>Methodology </strong>– Theoretical framework proposed in the current paper is based on the theories proposed by Muslim philosophers. Books on the epistemological aspect of Islamic philosophy and web-based articles on Ilm as reflective knowledge have been taken as references. &nbsp;</p> <p><strong>Findings</strong> - Islamic philosophy has put forth a holistic paradigm on the virtues of knowledge workers and the attributes that help learning organizations acquire reflective knowledge.</p> <p><strong>Practical implications </strong>- The propositions in the paper may be tested for empirical evidence in future research. Moreover, the framework for acquiring reflective knowledge and instilling epistemic virtues in knowledge workers may be a powerful tool for knowledge managers.</p> <p><strong>Originality/Value </strong>- Islamic philosophy is believed to be based on theological grounds; however, this paper intends to introduce the doctrines based on logic and rationale proposed by noted scholars. The paper is also unique in constructing a holistic framework that may assist organizations in acquiring reflective knowledge and training knowledge workers to acquire prescribed epistemic attributes.</p> <p>&nbsp;</p> Nayab Nasir Sarwar M Azhar Mumtaz Khan ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2022-12-30 2022-12-30 9 2 The Art of Making Workplace Innovative: A Conceptual Integration of Leader-Member Exchange, Workplace Innovation and Employee Creativity https://ojs.umt.edu.pk/index.php/jmr/article/view/540 <p><em>Increased digitalisation and globalisation forced contemporary business organisations to look for ways to cultivate innovation at different levels such as individual, team and organisational. </em><em>To cultivate innovation at the individual level, organisations need to focus on employee creativity and to provide a favourable working environment. This short commentary aims to conduct an extant literature review to identify if Leader-Member Exchange (LMX) have an impact on employee creativity and if workplace innovation plays any role to strengthen this relationship. Based on the social exchange theory, the literature on LMX, employee creativity, and workplace innovation has been explored. It was conceptualised that LMX an impact on employee creativity and workplace innovation mediates this relationship. </em><em>The conceptual model of this study could help the managers in managing the employees' creativity, innovation and LMX within the organisations to enhance creativity and supportive leadership could help in minimising the uncertainties. Findings of this study suggest</em><em> that</em><em> organisations should implement better LMX practices, better interaction</em> <em>with employees help in the cultivation of ideas to improve employee creativity. </em></p> Ali Iftikhar Choudhary, PhD Scholar Qurat-ul-ain Aslam, MS Scholar Rabia Ali ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2022-09-23 2022-09-23 9 2 Impact of Leader-Member Exchange Relationship and Job design on Counterproductive Work Behavior (CWB): The Role of Job Burnout https://ojs.umt.edu.pk/index.php/jmr/article/view/1090 <p>The aim of this study is to synthesize the effect of Leader-member exchange relationship (LMX) and Job design on Counterproductive work behavior (CWB) through the mediating lens of all three dimensions of Job Burnout that based upon Conservation of Resource (COR) theory. A sample size of 350 respondents was used for collecting data with the help of research survey by distributing questionnaires to the employees who are working in public sector universities of higher education sector that are currently based in twin cities (Islamabad and Rawalpindi) of Pakistan. Techniques of Simple and Multiple linear regressions were carried out for accessing mediation analysis via SPSS version 21.0 and AMOS version 27.0.&nbsp; Findings of this study has revealed that LMX relationship is significantly but negatively related to Counterproductive work behavior (CWB) and Job design is significantly and positively related to (CWB). Also Job Burnout is a significant variable that mediates between Leader-member exchange for developing quality exchange relationships, job design and counterproductive work behaviors. This study gave into new insights and results into the existing body of knowledge along with practical implications and outcomes. Limitations for this study along with future directions of research are also discussed at the end.</p> Omer Azam Syed Tahir Hussain Rizvi Imran Ghafoor Chaudhry ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2022-07-19 2022-07-19 9 2 10.29145/jmr/91/06 Influence of Corporate Governance on Sustainability Disclosure in Bangladesh https://ojs.umt.edu.pk/index.php/jmr/article/view/601 <p>This research aims to investigate the relationship between an organization’s corporate governance and sustainability disclosure in Bangladesh. The study further designates sustainability reporting disclosure practices. The study used content scrutiny of the yearly statement of 175 companies listed in Dhaka Stock Exchange (DSE) for the year 2018, applying determinants count procedure and ordinary least square (OLS) regression analysis. Findings revealed that the level of sustainability reported among the listed companies in Bangladesh is deficient. Board independence and audit independence have a positive relationship with sustainability reports, but the female members in the board, audit committee size, and corporate governance compliance index have a negative relationship with sustainability as reporting. The board size of the companies is not a significant determinant of sustainability reported. The use of content analysis method for the measurement of sustainability report considering the quantity and ignoring the quality of disclosure, data consideration for only one year may contain subjectivity matter from the researcher’s perspective. Future research should be conducted based on content analysis with a mixed method to increase the quality. The findings of this study guided the essentials for step-up and the pursuance of corporate governance on sustainability exposure. This study contributes to works of literature on the association of corporate governance with sustainability disclosure.</p> Shakhawat Hossain Sarkar ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2022-07-19 2022-07-19 9 2 10.29145/jmr/91/05 Role of Charismatic Leadership and Technology Self-Efficacy in HRIS Use Behavior: A Conceptual Study https://ojs.umt.edu.pk/index.php/jmr/article/view/1414 <p>The current study claims that the Human Resource Information System (HRIS) Use Behavior, plays a salient role in utilizing the information technology as intended. Thus, organizations investing in information technology are in dire requirement of developing and implementing the effective interventions. The purpose of this is to optimize information technology adoption and its maximum usage among the HRIS users. The existing knowledge base in HRIS Use Behavior hardly addresses the relationship of Charismatic Leadership and Technology Self-Efficacy in the Unified Theory of Acceptance and Use of Technology (UTAUT). The current study has developed an ‘integrative conceptual model’ contributing a theoretical extension of the UTAUT model, which fills he identified theoretical gaps, grounded on UTAUT, Charismatic Leadership theory, and the Social Cognitive Theory. The salient feature of this study is that it conceptualizes and introduces two constructs: 1) Technology Self-Efficacy and 2) Charismatic Leadership, in extending a validated information system Use Behavior or ‘explanatory model’ as a theoretical contribution. This concept paper argues that the Charismatic Leadership and Technology Self-Efficacy have a positive relationship among the UTAUT model's HRIS Use Behavior-related variables. However, it can be integrated towards arriving at a ‘coherent conceptual model’ to be researched and validated. This particular study has developed a ‘coherent conceptual framework’ in studying the phenomenon of HRIS Use Behavior. Furthermore, it studies the role of Charismatic Leadership and Technology Self-Efficacy in affecting the psychological aspect of the end users of a Human Resource Information System (HRIS)</p> A H U Perera A K L Jayawardana ##submission.copyrightStatement## http://creativecommons.org/licenses/by/4.0 2022-07-19 2022-07-19 9 2 10.29145/jmr/91/04