Open Innovation Challenges: Empirical Evidence from Malaysian Small and Medium-Sized Enterprises (SME's)

Abstract

At present, open innovation (OI) practices have gained traction in all industries, particularly in small and medium-sized enterprises (SMEs). However, only a few Malaysian SMEs practice OI and there is limited literature available on OI practices in Malaysian SMEs. To address this issue, the main objective of the current study is to reveal the challenges of OI and the role of financial constraints in Malaysian SMEs. To achieve this objective, this study implemented the quantitative approach and adopted the cross-sectional research design. Questionnaires were used to collect data from three hundred (300) data managerial staff of Malaysian SMEs. Cluster sampling was used to collect the data. It was found that Malaysian SMEs faced various challenges during the implementation of the OI system. These challenges included motivating spillovers, maximizing internal innovation, and incorporation of external knowledge and intellectual property (IP) management. Moreover, it was found that sufficient finance is needed to resolve these challenges. Hence, this study contributes in the body of knowledge by developing a framework for SMEs to facilitate OI and by identifying the constraints in this framework. Therefore, the current study can be used for Malaysian SMEs to improve their OI system.