FATIMA, Shaheen; AHMED, Aqeel; FATIMA, Samreen; FATIMA, Nausheen. The Role of Student Expectation and Service Quality in Higher Education Institutions of Pakistan. Journal of Management and Research, [S. l.], v. 5, n. 2, p. 1–20, 2018. Disponível em: https://ojs.umt.edu.pk/index.php/jmr/article/view/229. Acesso em: 1 jul. 2026.